Privacy Policy

Effective Date: September 16, 2024

OneHost Digital (“OneHost,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.onehost.digital/ or https://www.my.onehost.digital/ , use our services, or interact with us in any way.

Please read this Privacy Policy carefully. If you do not agree with the terms outlined below, please do not use our website or services.

1. Information We Collect
   1.1 Personal Information: When you create an account, purchase services, or contact us, we may collect personal information, including but not limited to:

Name
Email address
Phone number
Billing information (such as credit card details)
Address

1.2 Usage Data:

We collect information about your interactions with our website and services, such as:

IP address
Browser type and version
Operating system
Referring URLs
Pages viewed and actions taken on our site

1.3 Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience, track usage patterns, and provide personalized content. You can control cookies through your browser settings.

2. How We Use Your Information
   We use the information we collect for various purposes, including:

To provide, maintain, and improve our services
To process transactions and manage billing
To communicate with you about your account, updates, and support
To send marketing and promotional materials (you can opt-out of these communications)
To analyze usage patterns and improve our website and services
To comply with legal obligations and enforce our terms and policies

3. How We Share Your Information
   We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processors and email delivery services.
For Legal Reasons: We may disclose your information if required by law, to enforce our terms and policies, or to protect our rights and the rights of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security
   We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
   5.1 Access and Correction: You may access and update your personal information by logging into your account or contacting us directly.

5.2 Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions included in those messages or by contacting us.

5.3 Data Deletion: You may request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information, subject to legal and operational requirements.

6. Children’s Privacy
   Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.
7. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website and update the effective date. Your continued use of our website and services after any changes constitutes your acceptance of the new terms.
8. Contact Us
   If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

OneHost Digital
Email: admin@onehost.digital
Phone: +263 71 390 1697 / +263 242 758037
Address: Room 707, 7th Floor, St, Barbara House.
Cnr L.Takawira/N.Mandela, Harare,
Zimbabwe, Southern Africa

Thank you for trusting OneHost Digital with your web hosting needs. Your privacy and security are important to us.